Talkincloud Team works with commitment and dedication to give the best service to the clients. The company has made a trustworthy name in its business area because of a long time good record that is achieved with consistent satisfactory output. We put our best skill and practice to fulfil our each client’s need and acknowledged for it. Our first priority is to provide client satisfaction and we value our client’s feedback. Following this objective, we’ve designed our Refund Policy to give them a comfortable way of asking for a refund based on valid reason. Since, in every case we work a lot to meet our clients’ requirement, any Refund Request is subject to be considered and reviewed thoroughly by Myitronline Global Services Private Limited for resolving the matter in a possible alternate way before it is finally sanctioned by us.
2. Refund Guidelines
- 1.0.No refund will be paid if a client terminates a service with personal reasons.
- 1.2.Refund requests must be sent to us within 5 working days from the day the payment was made.
- 1.3.Refunds will be issued within 30 days from the date request was submitted.
- 1.4.The refund will be issued only if a duplicate payment gets debited due to technical error from our side.
- 1.5.funds will be sanctioned only if we fail to provide the services as expected by our client as per the availed service.
- 1.6.In case, any misleading communication/bank information is identified while processing the Refund Request, we may cancel the request.
- 1.7.The communication and request of issuing a refund must be made in writing. All the communication should be done using the email ID with which you have registered with us. We reserve all the rights to sanction a refund and the decision will be made solely by Talkincloud management in all circumstances.
- 1.8.Processing refunds are subject to verification of allegation and information provided. Therefore, it is a time-consuming process.
- 1.9.Refunds will be issued only after deducting all applicable taxes or finance charges.
3. Refund Process taking Time
will process the Refund Request of a client based on the communication information as provided during the time of registration. Refund will be processed to the same account of the client from which the service payment was transferred to us. Before the transfer, our team may interact with you to suggest any alternate way to resolve the matter. Client is expected to respond and feel free to give valid reasons of the issue for asking refund.